Skip to main content

Group Chart

A Grouped Bar Chart is used to compare multiple variables side by side. Each group represents a category, and within each category, there are multiple bars representing different subcategories.

Use Case in Ticketing Dashboard:​

  • Comparing ticket trends across multiple agents, locations, or departments.
  • Analyzing ticket resolution time for different teams.
  • Tracking ticket priority levels (Low, Medium, High) across different months or weeks.

Example in a Ticketing System:​

  • X-Axis: Category (e.g., Ticket Type – Hardware, Software, Network).
  • Y-Axis: Count of Tickets.
  • Grouping: By Agent or Location (each group will have multiple bars per agent or location).