May Release
Release Date: May 9, 2026
This month, we made four meaningful upgrades.
Dashboards saw the most work. A heavy round of filter, chart, and performance fixes. Dashboard queries now run against a read replica, so loads feel faster.
Ticketing got faster to read. See exactly how many tickets are loaded, spot fresh updates at a glance. Additionally, required fields are now enforced during state transitions.
Bot reliability stepped up. Duplicate gap entries are fixed and bot responds more consistently.
Additional changes include ability to send email from dynamic addresses; knowledge ingestion from Azure Wikis is possible now. Exposed update/create tickets endpoints in APIs, /list API can now sort by last-updated.
In total, 55 updates shipped this release: 15 new features / enhancements and 40 fixes.