Document Ingestion How To

Uploading a Document to Rezolve’s Admin (Agent) Console

DOCUMENT UPLOAD CONDITIONS • Maximum 5 files can be uploaded at once • File size should not exceed 10 MB • Allowed file formats are PDF, TXT, and DOCX UPLOADING A DOCUMENT TO YOUR REZOLVE ADMIN (AGENT) CONSOLE

3 Click "Knowledge Sources" 4 Click "Upload"

5 Click "Browse for files" 6 Click "Upload"

7 If the document already exists you will get the following prompt and need to click "Yes". Otherwise, proceed to the next step. 8 After you received a successfully uploaded message, click the back icon (found next to "Upload Documents".

9 To test your new document uploaded, click "Back to Portal" 10 Click "Virtual Agent"

11 Click "Click To Begin" 12 Click "Ask a Question" and ask something that would get answered from the document you uploaded.