ManageEngine ServiceDesk Plus

IT service management and help desk software

• Domain: IT Service Management
• Vendor key: manageengine
• Authentication types: api_key
• Vendor docs: https://www.manageengine.com/products/service-desk/help/adminguide/api/rest-api.html

Supported tools (23)

• itsm.assets.get
• itsm.assets.search
• itsm.catalog.offers.get
• itsm.changes.create
• itsm.changes.get
• itsm.changes.search
• itsm.groups.list
• itsm.kb.article.get
• itsm.kb.search
• itsm.problems.get
• itsm.problems.search
• itsm.sla.get
• itsm.tickets.assign
• itsm.tickets.attachment.add
• itsm.tickets.attachments.list
• itsm.tickets.comment.add
• itsm.tickets.create
• itsm.tickets.delete
• itsm.tickets.get
• itsm.tickets.resolve
• itsm.tickets.search
• itsm.tickets.update
• itsm.users.search

How to connect

1. Open Connections → Add connection in Integration Hub.
2. Select ManageEngine ServiceDesk Plus.
3. Choose an authentication method from the list above.
4. Provide credentials and click Test, then Save.

See the Connections Guide for details.