BMC Helix ITSM

BMC Helix ITSM for enterprise service management

• Domain: IT Service Management
• Vendor key: bmc-helix
• Authentication types: oauth2
• Vendor docs: https://docs.bmc.com/docs/helixplatform/apis-and-sdks-935098498.html

Supported tools (23)

• itsm.assets.get
• itsm.assets.search
• itsm.catalog.offers.get
• itsm.changes.create
• itsm.changes.get
• itsm.changes.search
• itsm.groups.list
• itsm.kb.article.get
• itsm.kb.search
• itsm.problems.get
• itsm.problems.search
• itsm.sla.get
• itsm.tickets.assign
• itsm.tickets.attachment.add
• itsm.tickets.attachments.list
• itsm.tickets.comment.add
• itsm.tickets.create
• itsm.tickets.delete
• itsm.tickets.get
• itsm.tickets.resolve
• itsm.tickets.search
• itsm.tickets.update
• itsm.users.search

How to connect

1. Open Connections → Add connection in Integration Hub.
2. Select BMC Helix ITSM.
3. Choose an authentication method from the list above.
4. Provide credentials and click Test, then Save.

See the Connections Guide for details.