Freshservice

Modern, intuitive IT service management solution by Freshworks

• Domain: IT Service Management
• Vendor key: freshservice
• Authentication types: api_key
• Vendor docs: https://api.freshservice.com/v2/

Supported tools (23)

• itsm.assets.get
• itsm.assets.search
• itsm.catalog.offers.get
• itsm.changes.create
• itsm.changes.get
• itsm.changes.search
• itsm.groups.list
• itsm.kb.article.get
• itsm.kb.search
• itsm.problems.get
• itsm.problems.search
• itsm.sla.get
• itsm.tickets.assign
• itsm.tickets.attachment.add
• itsm.tickets.attachments.list
• itsm.tickets.comment.add
• itsm.tickets.create
• itsm.tickets.delete
• itsm.tickets.get
• itsm.tickets.resolve
• itsm.tickets.search
• itsm.tickets.update
• itsm.users.search

How to connect

1. Open Connections → Add connection in Integration Hub.
2. Select Freshservice.
3. Choose an authentication method from the list above.
4. Provide credentials and click Test, then Save.

See the Connections Guide for details.