Chat session reports: Identifies common user navigation paths within chatbot interactions.
Abandoned session report: Highlights where users tend to abandon conversations, helping to improve bot engagement.
User interaction and Question interaction chart: The bar chart provides a graphical representation of the conversations that has impacted the bot quality
User analytics report: Measures how effectively the bot understands and processes user intent.
Conversation Length Metrics: Analyzes average interaction time per session.
Bot conversations report: The analyst shall review bot conversations based on the reports downloaded over any period.
