Main Page Configuration
The Service Portal Configuration page allows administrators to customize the self-service portal for end-users in an ITSM system. This page provides options to configure branding, UI elements, and available service request options.
Key Configuration Elements
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Company Logo
- Allows uploading a custom logo for the service portal.
- Supported formats: PNG, JPG, GIF (up to 5MB).
- Provides preview and clear options.
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Banner Image
- Enables uploading a header image for the service portal.
- Enhances the visual appearance of the portal.
-
Banner Text
- Displays a tagline or message beneath the banner.
- Example: "By Actionable Science Labs" (customizable).
