Creating Announcements

• Admins(Bot Admins) can create announcements for below Audience:

  • Single User: Target a specific individual user by selecting them from the user directory. Ideal for personalized communications or user-specific updates.

  • All Bot Users: Broadcast announcements to every user within the tenant. Perfect for company-wide announcements, policy updates, or system maintenance notifications.

  • Multiple Selected Users: Choose specific users from a list to receive the announcement. Useful for team-specific communications or targeted updates to selected individuals.

  • Predefined User Groups: Send announcements to user groups that have been previously configured in the Admin App. Streamlines the process of regularly communicating with established teams, departments, or functional groups.

  

• Announcements support multiple content formats, including:

  • Text messages
  • Images
  • Videos
  • GIFs
  • Documents (any file type)