Introduction to Rezolve.ai
Welcome to the Rezolve.ai documentation! Rezolve.ai is an AI-powered IT Service Management platform that revolutionizes how organizations handle their IT services, support, and operations.
What is Rezolve.ai?
Rezolve.ai combines traditional ITSM capabilities with cutting-edge artificial intelligence to provide:
- Intelligent ticket management
- AI-powered chatbots
- Automated knowledge management
- Smart workflow automation
- Advanced analytics and reporting
Key Features
AI-Powered Bot Agents
Our intelligent bot agents handle various aspects of service management:
- Intent recognition and action execution
- Contextual conversations
- Knowledge retrieval and presentation
- Ticket triage and management
Smart Ticket Management
Streamline your service desk operations with:
- Automated ticket categorization
- Intelligent routing
- AI-powered response suggestions
- Sentiment analysis
Knowledge Management
Transform your knowledge base with:
- Automated article generation
- Smart document summarization
- Duplicate detection
- Knowledge graph integration
Getting Started
Ready to begin? Check out our Getting Started guide to:
- Register your organization
- Set up teams and queues
- Configure your knowledge base
- Deploy your first AI bot
- Start managing tickets efficiently
Need Help?
- Visit our Community Forums
- Contact Support
- Check out our API Documentation