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Queues

Managing work distribution and access control through queues.

Overview​

Queues organize and distribute work items while controlling access to specific content.

Suggested Image: "queues-overview.png" - Queue management dashboard

Structure​

Components​

1. Queue Configuration​

  • Work distribution
  • Team assignment
  • Member access
  • Rule setup
  • Metric tracking

2. Queue Management​

  • Item routing
  • Load balancing
  • Priority handling
  • SLA tracking
  • Performance monitoring

Suggested Image: "queue-configuration.png" - Setup dashboard

Best Practices​

1. Setup Guidelines​

  • Clear structure
  • Rule definition
  • Access planning
  • Monitoring setup
  • Documentation

2. Operations​

  • Regular review
  • Performance tracking
  • Rule updates
  • Documentation
  • Training

Suggested Image: "queue-operations.png" - Operations dashboard