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Audience

Managing and configuring audience settings in the Rezolve.ai Service Portal.

Overview​

Audience configuration determines who can access specific services and features within the portal.

Suggested Image: "audience-overview.png" - Audience management dashboard

Structure​

Components​

1. Audience Types​

  • End users
  • Service desk agents
  • Knowledge workers
  • Administrators
  • Custom roles

2. Access Configuration​

  • Service access
  • Feature visibility
  • Content access
  • Action permissions
  • Integration access

Suggested Image: "audience-configuration.png" - Access configuration

Best Practices​

1. Setup Guidelines​

  • Role-based access
  • Group management
  • Permission mapping
  • Access review
  • Audit planning

2. Management​

  • Regular reviews
  • Access updates
  • Group maintenance
  • Documentation
  • Training

Suggested Image: "audience-management.png" - Management dashboard