Content Guidelines

Best practices and guidelines for creating effective knowledge base content.

Writing Style

• Use clear, concise language
• Write in active voice
• Keep sentences short and direct
• Use consistent terminology

Article Structure

1. Title

   • Clear and descriptive
   • Include relevant keywords
   • Follow naming conventions

2. Introduction

   • Brief overview
   • Purpose of the article
   • Target audience

3. Main Content

   • Step-by-step instructions
   • Screenshots or visuals
   • Examples where applicable
   • Code snippets (if technical)

4. Conclusion

   • Summary
   • Next steps
   • Related articles

Formatting Guidelines

• Use proper heading hierarchy
• Include bullet points for lists
• Add numbered steps for procedures
• Format code blocks properly
• Include alt text for images

SEO Best Practices

• Use relevant keywords naturally
• Write descriptive meta descriptions
• Include proper tags
• Link to related content
• Update content regularly

Quality Checklist

• Content is accurate and up-to-date
• Grammar and spelling are correct
• Links are working
• Images are optimized
• Formatting is consistent