Best Practices for Structuring Knowledge Articles
This guide provides best practices for creating and organizing knowledge articles in Rezolve.ai.
Article Structure
Title Guidelines
- Use clear, descriptive titles
- Include relevant keywords
- Keep titles concise but informative
Content Organization
- Start with a brief overview
- Use proper heading hierarchy
- Include step-by-step instructions
- Add relevant screenshots
- Link to related articles
Category Management
Creating Categories
- Use logical grouping
- Limit nesting to 3-4 levels
- Use consistent naming conventions
- Consider user navigation paths
Article Placement
- Place articles in the most specific relevant category
- Avoid duplicate placements
- Use cross-references when needed
Writing Style
General Guidelines
- Use active voice
- Write in clear, simple language
- Break content into digestible chunks
- Use bullet points and numbered lists
- Include examples where helpful
Formatting
- Use proper heading levels (H1, H2, H3)
- Highlight important information
- Include code blocks when needed
- Format tables for readability
Maintenance
Regular Updates
- Review articles periodically
- Update outdated information
- Remove obsolete content
- Check for broken links
Version Control
- Track major changes
- Document update reasons
- Maintain change history
- Review user feedback
SEO Optimization
Keywords
- Include relevant search terms
- Use natural language
- Place keywords strategically
- Avoid keyword stuffing
Metadata
- Write clear descriptions
- Add relevant tags
- Include proper categories
- Set appropriate status