Uploading Articles in KM

This document describes the step by step process for uploading and publishing any article in Knowledge Management Dashboard.

Creating Articles

1. Go to KM dashboard > go to Articles page > click on Add New button. Here in the root category called "All categories", users can add their folder structure by adding "categories"

2. After adding categories, users can go inside category and click on the Add New button. Here users will get 5 options:

   • Folder - This option is used to add sub-categories
   • Article - This option is used to create articles in KM dashboard from scratch in text editor
   • Web article - This option is used to add web page articles in KM
   • File - This option is used to upload document files (PDF, DOC, etc.)
   • Link - This option is used to add external links

Article Editor Features

• Rich text formatting
• Image and file attachments
• Version history
• Preview mode
• SEO optimization
• Tags and categories

Publishing Process

1. Create or edit your article
2. Add necessary metadata (title, description, tags)
3. Preview the content
4. Select visibility settings
5. Click Publish

Best Practices

• Use clear and descriptive titles
• Organize content with proper headings
• Include relevant images and diagrams
• Add tags for better searchability
• Keep content up to date

Related Topics

• Category Management
• Article Templates
• Content Guidelines