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Access Control

Manage permissions and access levels for your knowledge base content.

Access Levels

  1. Public Access

    • Available to all users
    • No authentication required
    • Ideal for general documentation
  2. Authenticated Users

    • Requires user login
    • Basic read access
    • Comment permissions
  3. Content Authors

    • Create and edit articles
    • Use templates
    • Submit for review
  4. Content Reviewers

    • Review submitted content
    • Approve/reject changes
    • Provide feedback
  5. Administrators

    • Manage user permissions
    • Configure settings
    • Access all features

Setting Up Access Control

  1. User Management

    • Create user groups
    • Assign roles
    • Configure SSO (if applicable)
  2. Content Permissions

    • Category-level access
    • Article-level restrictions
    • Version control permissions

Best Practices

  • Follow principle of least privilege
  • Regular access audits
  • Document permission changes
  • Monitor access patterns
  • Implement proper logging