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Bot Channel Integrations

Learn how to integrate Rezolve.ai's AI-powered bot with various communication channels.

Overview​

Rezolve.ai supports multiple communication channels to provide seamless AI assistance across your organization's preferred platforms.

Suggested Image: "bot-channels-overview.png" - Overview of supported channels

Slack Integration​

Architecture Overview​

Setup Process​

  1. Create Slack App

    • App configuration
    • Permission scopes
    • Event subscriptions
    • Bot token handling

  2. Configure Webhooks

    • Endpoint setup
    • Event routing
    • Security settings

Suggested Image: "slack-setup.png" - Slack app configuration steps

Features​

  • Interactive messages
  • Thread management
  • File handling
  • User mentions
  • Rich formatting

Microsoft Teams Integration​

Architecture Overview​

Setup Process​

  1. Register Teams App

    • App manifest
    • Bot registration
    • Permission config
    • SSO setup

  2. Configure Endpoints

    • Webhook setup
    • Authentication
    • Message routing

Suggested Image: "teams-setup.png" - Teams integration setup

Features​

  • Adaptive cards
  • Message extensions
  • Tab applications
  • Meeting integration
  • File sharing

Email Integration​

Architecture Overview​

Setup Process​

  1. Email Server Configuration

    • SMTP/IMAP setup
    • Domain verification
    • Routing rules
    • Filter configuration

  2. Bot Integration

    • Email parsing
    • Template management
    • Response handling

Suggested Image: "email-setup.png" - Email integration configuration

Features​

  • Thread management
  • Attachment handling
  • Template responses
  • Signature management
  • Distribution lists

WhatsApp Integration​

Architecture Overview​

Setup Process​

  1. WhatsApp Business API

    • Account setup
    • API configuration
    • Webhook setup
    • Message templates

  2. Bot Integration

    • Message handling
    • Template management
    • Media processing

Suggested Image: "whatsapp-setup.png" - WhatsApp integration steps

Features​

  • Rich messages
  • Media sharing
  • Quick replies
  • Location sharing
  • Contact sharing

Custom Channel Integration​

Framework Overview​

Implementation Steps​

  1. Channel Adapter

    • Message formatting
    • Event handling
    • State management
    • Error handling

  2. Integration Setup

    • Authentication
    • Endpoint configuration
    • Message routing
    • Response handling

Suggested Image: "custom-integration.png" - Custom integration framework

Security Considerations​

Authentication​

  • OAuth 2.0
  • API tokens
  • JWT handling
  • Session management

Data Protection​

  • Encryption
  • Data masking
  • Access control
  • Audit logging

Suggested Image: "security-measures.png" - Security implementation

Performance Optimization​

Message Handling​

  • Queue management
  • Rate limiting
  • Caching strategies
  • Load balancing

Resource Management​

  • Connection pooling
  • Thread management
  • Memory optimization
  • Error recovery

Suggested Image: "performance-metrics.png" - Performance dashboard

Best Practices​

Integration Design​

  • Modular architecture
  • Error handling
  • Logging strategy
  • Testing approach

Maintenance​

  • Monitoring setup
  • Update management
  • Backup procedures
  • Recovery plans

Suggested Image: "best-practices.png" - Best practices checklist

Troubleshooting​

Common Issues​

  1. Connection Problems

    • Authentication errors
    • Network issues
    • API limits
    • Format errors

  2. Performance Issues

    • Response delays
    • Resource constraints
    • Queue bottlenecks
    • Memory leaks

Suggested Image: "troubleshooting-guide.png" - Troubleshooting flowchart